Privacy Policy

At PIURE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when you visit our website or place an order.

1. Information We Collect

When you use our website or place an order, we may collect:

  • Your name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Body measurements and customization details
  • Information you provide through contact forms or email
  • Technical information such as your IP address, browser type, device information, and website activity
  • Information collected through cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Manufacture your made-to-order garments
  • Confirm sizing and customization details
  • Process payments
  • Arrange shipping and delivery
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and maintain website security
  • Comply with legal obligations
  • Send marketing emails if you have chosen to receive them

3. Sharing Your Information

We never sell your personal information.

We share information only when necessary with trusted service providers, including Shopify, payment providers, shipping companies, analytics services, and other partners who help us operate our business. They receive only the information required to perform their services.

4. Payments

Payments are securely processed by third-party payment providers available through Shopify Checkout, including Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay, and other supported payment methods.

PIURE does not store your complete payment card information.

5. Cookies

We use cookies to:

  • Ensure our website functions correctly
  • Remember your preferences
  • Analyze website traffic
  • Improve your browsing experience
  • Support marketing and advertising where permitted

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill your order, provide customer support, comply with legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain processing
  • Request a copy of your data
  • Withdraw consent where applicable

To exercise your rights, please contact us through our Contact page.

8. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While no method of electronic transmission is completely secure, we continuously work to protect the information entrusted to us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact

If you have any questions about this Privacy Policy or how we process your personal information, please contact us through the Contact page on our website.